News:

CHD Patient Public Group

NHS Hull invites interested patients to the next CHD Patient Public Group to be held on 14th September. Please click here for more details 


IF YOU HAVE ANY PROBLEMS WITH OUR PHONE SYSTEM PLEASE LET US KNOW. THERE IS NO LONGER A QUEUEING SYSTEM. IF YOU CALL & HEAR AN ENGAGED SIGNAL PLEASE TRY AGAIN IN A FEW MINUTES.  THANK YOU.

OUR TEENAGE HEALTH CLINIC IS OPEN TO TEENS EVERY TUESDAY FROM 4PM TO 5.30PM. JUST COME ALONG TO BE SEEN, YOU DO NOT NEED TO BE A PATIENT AT THE SURGERY. NO APPOINTMENT NECESSARY!

PLEASE MAKE A NOTE OF OUR TRAINING AFTERNOONS WHEN WE ARE CLOSED!   

Did you know that you can book and cancel  Telephone Ring-Back Doctor's appointments online and order your repeat medication?  To sign up for this service, please come into reception and you will be given a registration form. 

Out of Hours
Outside our normal working hours, an emergency doctor is available for urgent medical problems. They can be contacted on 0845 056 8060. Generally, this is not one of the doctors from this practice. You may be asked to attend an alternative medical centre.

 

 

Let us know what you think!

As a practice, we are constantly looking for patient feedback.  Of course we like to hear about things you are happy with, but it is also vitally important that you tell us when we are doing things wrong, or you are not happy with us.  We have a folder on the reception desk to allow you to give compliments or make suggestions.  We also have a complaints procedure if you wish to talk to us about a problem.  Please ask at reception if you need assistance with any of this.

We would also like to know what you think of the website!  It has just had a 'make-over' and we hope that it is easy to use and helpful to our patients.  Please let us know what you think and suggestions for improvements will be discussed with the practice doctors and may be incorporated into the website.

Thank you!

Helen McAteer, Executive Manager New Hall Surgery